01Support

We maintain an active customer support ticket system inside members.newsmasher.com. That is the fastest way to get questions answered.

You can also email support@newsmasher.com for anything about your account, credits, billing, or a refund. For a refund inside the 7-day window, put "Refund Request" in the subject line with your name, purchase email and order number; no explanation is needed. Refund requests are confirmed within 1 business day and processed within 5 business days, as the Terms of Service set out.

02Privacy and Data Requests

To exercise a privacy right (access, correction, deletion, a copy of your data, or an opt-out), email the data controller at support@newsmasher.com. Requests are free of charge and answered as early as possible, always within one month. The full picture is in the Privacy Policy.

03Mail

Company

Launch Ninjas, Inc. dba NewsMasher

Address

2150 S Central Expy, Suite 200-58
McKinney, TX 75070-4000
United States

04Disputes

Before starting legal proceedings or PayPal disputes, please put a ticket into our support desk at members.newsmasher.com for the quickest response, or write to support@newsmasher.com, with a brief description of the dispute and any relevant account or order details. We respond without undue delay and within 5 business days.